Returns & Exchanges
Due to the perishable nature of our artisanal baked goods, we strive for perfection in every bite; if your order arrives damaged or incorrect, please contact us within 24 hours for a resolution.
Inspect Your Order
Upon delivery, please immediately check your baked goods for any signs of damage or discrepancies from your original order.
Document Issues
Take clear photos of the product and the packaging, as this helps our quality control team verify the issue and improve our shipping process.
Contact Support
Email our customer care team at [email protected] with your order number and the photos within 24 hours of receipt.
Receive Resolution
Once reviewed, we will issue a replacement shipment or a full refund to your original payment method to ensure your satisfaction.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing